Troubleshooting

📝 Occasionally after an update to AIC Forms Live, you may find the site not acting as you expect. Some examples:

• ✅ Blank screen after logging in
• ✅ Unable to load forms or forms displaying incorrectly
• ✅ Unable to see new features

This is usually caused by your internet browser keeping old website data

To clear this old data, select your browser from the list below and follow the instructions.

• 💻 Chrome
• 💻 Firefox
• 💻 Internet Explorer

If the issue persists or your browser is not listed, please contact our support team by lodging a support request through the Help section of AIC Forms Live.